Privacy Policy

Effective Date: April 13, 2026

At Rbm Ice Company, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Business details (for distributors or partners)

b. Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

c. Transaction & Service Data

  • Orders and purchase history

  • Delivery records

  • Customer service interactions


2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Respond to inquiries and customer requests

  • Improve our website and services

  • Manage distributor and business relationships

  • Send service updates, promotions, or important notices


3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies in your browser settings if preferred.


4. How We Protect Your Information

We implement appropriate security measures to protect your data, including:

  • Secure systems for storing customer data

  • Restricted access to sensitive information

  • Operational controls within our production and distribution processes

While we strive to protect your information, no system is completely secure.


5. Sharing of Information

We do not sell your personal data.

We may share information only with:

  • Delivery and logistics partners (to fulfill orders)

  • Service providers supporting our operations

  • Legal authorities when required by law


6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Meet legal and regulatory requirements

  • Maintain business records


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain uses of your data

To make a request, contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party platforms (e.g., Facebook).

We are not responsible for their privacy practices.


9. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.


10. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

Rbm Ice Company

📞 +237 671 20 8755

🌐 www.rbmicecompany.com

📧 info@rbmicecompany.com

❄️ Rbm Ice Company

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